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Privacy Policy

How KINETIC-DEV SRL collects, uses and protects your personal data.

Last updated : March 5, 2026

1. Data Controller

The data controller for personal data collected through this website is:

  • Company: KINETIC-DEV SRL
  • Address: Rue Sainte-Anne 20-22, 1000 Brussels, Belgium
  • Company number: BE1034.345.048
  • Legal representative: Brunell Agossou, CEO
  • Email: talk@kinetic-dev.com
  • Phone: +32 (0)466 18 64 60

2. Data Collected

We collect the following data:

Via the contact form

  • Full name
  • Organization name
  • Professional email address
  • Subject and content of your message

Via the AI assistant (Esse)

  • Conversational exchange content
  • Name and email if shared during lead capture
  • Conversation summary for commercial follow-up

Via analytics cookies (if consented)

  • Anonymized browsing data via Google Analytics 4
  • Pages visited, session duration, traffic source
  • No personally identifiable data is transmitted to Google

3. Purposes of Processing

Your data is collected for the following purposes:

  • Processing contact requests: responding to queries and following up
  • Commercial qualification: understanding your project and tailoring proposals
  • Service improvement: analyzing site usage (only with consent)
  • Appointment scheduling: organizing meetings via Google Calendar

Your data is never sold, rented or shared with third parties for commercial purposes.

5. Retention Periods

  • Contact form data: 3 years from last contact
  • Chatbot leads: 2 years from collection
  • GA4 analytics: 14 months (Google default)
  • Billing data: 7 years (Belgian legal obligation)

6. Your Rights

Under the GDPR, you have the following rights:

  • Right of access: obtain a copy of your data
  • Right to rectification: correct inaccurate data
  • Right to erasure: request deletion
  • Right to portability: receive data in structured format
  • Right to object: object to legitimate interest processing
  • Right to withdraw consent: at any time

Contact: talk@kinetic-dev.com

You may also file a complaint with the Belgian Data Protection Authority (APD/GBA).

7. Cookie Policy

This site uses the following cookie categories:

Necessary cookies

Essential for site operation. Cannot be disabled.

Analytics cookies

Google Analytics 4 : enabled only with your explicit consent. Modify preferences via the cookie panel at any time.

Marketing cookies

No marketing tools are currently active on this site.

8. Transfers Outside the EU

Some service providers are established outside the EU:

  • Google (Analytics, Gemini, Calendar): United States : covered by Standard Contractual Clauses (SCCs)
  • Resend (transactional emails): United States : covered by SCCs

9. Contact

For any questions about this policy:

  • Email: talk@kinetic-dev.com
  • Post: KINETIC-DEV SRL, Rue Sainte-Anne 20-22, 1000 Brussels, Belgium