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Privacy Policy
How KINETIC-DEV SRL collects, uses and protects your personal data.
Last updated : March 5, 2026
1. Data Controller
The data controller for personal data collected through this website is:
- Company: KINETIC-DEV SRL
- Address: Rue Sainte-Anne 20-22, 1000 Brussels, Belgium
- Company number: BE1034.345.048
- Legal representative: Brunell Agossou, CEO
- Email: talk@kinetic-dev.com
- Phone: +32 (0)466 18 64 60
2. Data Collected
We collect the following data:
Via the contact form
- Full name
- Organization name
- Professional email address
- Subject and content of your message
Via the AI assistant (Esse)
- Conversational exchange content
- Name and email if shared during lead capture
- Conversation summary for commercial follow-up
Via analytics cookies (if consented)
- Anonymized browsing data via Google Analytics 4
- Pages visited, session duration, traffic source
- No personally identifiable data is transmitted to Google
3. Purposes of Processing
Your data is collected for the following purposes:
- Processing contact requests: responding to queries and following up
- Commercial qualification: understanding your project and tailoring proposals
- Service improvement: analyzing site usage (only with consent)
- Appointment scheduling: organizing meetings via Google Calendar
Your data is never sold, rented or shared with third parties for commercial purposes.
4. Legal Basis
Processing is based on the following legal grounds (GDPR, art. 6):
- Consent (art. 6.1.a): for analytics and marketing cookies
- Legitimate interest (art. 6.1.f): for processing inbound commercial inquiries
- Contract performance (art. 6.1.b): for ongoing engagements
5. Retention Periods
- Contact form data: 3 years from last contact
- Chatbot leads: 2 years from collection
- GA4 analytics: 14 months (Google default)
- Billing data: 7 years (Belgian legal obligation)
6. Your Rights
Under the GDPR, you have the following rights:
- Right of access: obtain a copy of your data
- Right to rectification: correct inaccurate data
- Right to erasure: request deletion
- Right to portability: receive data in structured format
- Right to object: object to legitimate interest processing
- Right to withdraw consent: at any time
Contact: talk@kinetic-dev.com
You may also file a complaint with the Belgian Data Protection Authority (APD/GBA).
8. Transfers Outside the EU
Some service providers are established outside the EU:
- Google (Analytics, Gemini, Calendar): United States : covered by Standard Contractual Clauses (SCCs)
- Resend (transactional emails): United States : covered by SCCs
9. Contact
For any questions about this policy:
- Email: talk@kinetic-dev.com
- Post: KINETIC-DEV SRL, Rue Sainte-Anne 20-22, 1000 Brussels, Belgium